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Connect your workflow to Cleo

Connect Cleo to your bot or workflow. Register with your name, email and US phone, verify by SMS, and obtain an API key.

Reviewed Content owner: Cleo Powered

Help someone get a phone errand handled

Cleo offers API access for integrations that need to request and follow a phone call for a person or team. Examples include coordinating appointments, asking about availability, and checking an existing order or repair.

Start with the person's request and what they allow Cleo to do. A call ending does not guarantee the errand is complete: the person needs to know what was confirmed and what still needs their attention.

Read the public documentation

Browse the API reference, first-call guide, and bot integration guides before requesting access. Your bot can follow step-by-step onboarding instructions to connect your account. It asks for your name, email, US phone and responsible-use consent, verifies your SMS code, and securely stores your API key. Organization is optional. You create your dashboard password through an emailed link.

The API returns call progress, saved summaries when available, transcript segments, and calling-service metadata. It does not currently extract arbitrary answers from the conversation into your requested result fields, and a summary may be unavailable. Review the result limitations before planning how your workflow will obtain useful answers. A completed call does not guarantee the task succeeded.

Connect your bot or get integration help

Start with the bot onboarding guide, or create an account and make a key in Settings after verifying your phone. For integration help, email hello@cleopowered.com with the workflow you want to connect, who the calls would help, the destination countries and languages, expected volume, and the information you need back. Please do not include passwords, secret keys, or sensitive call content.

Account limits and responsible-calling rules apply to API calls. If you run out of calling credits, your bot will ask you to log in and recharge your account. It does not collect your card details or take payment.

What to plan for

  • Make sure the person has authorized the call and the actions Cleo may take.
  • Give Cleo only the information needed to complete the request.
  • Make incomplete results, failed calls, and decisions requiring the person easy to understand.
  • Follow the agreed call limits and the Responsible Calling Policy.