Direct answers

Cleo frequently asked questions

Questions about Cleo's phone errands, appointments, cancellations, hold times, retries, results, pricing, and what is still in development.

Reviewed Content owner: Cleo Powered

Need someone to make calls while you are at work?

Cleo can help with appointment requests, restaurant reservations, store stock checks, and repair updates. Our guide to phone calls while at work answers ten common questions with example requests, prices, and current limits. It also explains routine doctor-office scheduling, Siri alternatives, hiring a virtual assistant, and hold time.

What is Cleo?

Cleo is a personal AI calling assistant for phone errands you need handled while you're busy. Tell it what you need, set your preferences and limits, approve the call, and read the result or next step.

What calls is Cleo designed to handle?

Cleo focuses on arranging appointments or reservations, getting answers from businesses, and checking an existing order, repair, or service. Each call starts with a request you approve and aims to return useful details or explain what could not be completed.

Can an AI assistant make phone calls for me while I'm at work?

Cleo Powered can make a short call to a business using instructions you review and approve. Examples include asking for appointment times, checking store stock, and requesting a repair update. Start the call when the business is open and check the available result afterward. Saving a task does not dial or schedule it for later, and the business may still need you for verification or a decision.

Can Cleo check if a store has an item in stock?

Yes. Give Cleo the store location, product name or model, size, color, and quantity, then approve the call. Ask it to check physical availability, price, or pickup conditions. The store's answer is a point-in-time report, not a guarantee that stock will remain available. Checking stock does not by itself reserve or buy the item.

Can Cleo call a restaurant to make a reservation?

Cleo can ask one restaurant about a table and request a booking within your approved date, party size, and time range. Tell it whether it may confirm or should only return options. If the restaurant requires a deposit or your personal confirmation, finish that step directly. A completed call does not by itself prove the reservation was confirmed.

Can Cleo cancel a service for me?

We are exploring service cancellation calls; they are not yet a confirmed feature. Completing a cancellation may require account verification, your decision on fees or remaining obligations, and confirmation from the business. Cancelling your Cleo Pro membership is a separate action in Membership.

Can Cleo wait through a long hold?

Long-hold handling is being explored and is not a confirmed feature. Current calls have a maximum of three minutes on Free or prepaid minutes and ten minutes on Pro. Time on hold remains within that limit, so a long queue may prevent the task from finishing.

What if nobody answers? Will Cleo try again?

Check the call status and any available result to see what happened. Automatic retries are not yet a confirmed feature; an unanswered call does not mean another attempt is scheduled.

What if the business has an AI assistant or phone menu?

Cleo can press keypad numbers and navigate automated phone menus, including submenus. Compatibility with every phone system or conversational AI assistant is not guaranteed, and call-duration limits still apply. The business may still need you to verify your identity or finish a step yourself.

Do I need to watch the call?

You can return to the call status, summary, and available results in Cleo. Look for the booking details, answers, available choices, or reason the task could not finish. A call ending does not by itself mean the errand is complete.

Is public personal signup open?

Yes. Sign up at https://app.cleopowered.com/signup for five free calls each calendar month, up to three minutes each, with no card required. Bot API signup is available after US phone verification. Business access remains by approval.

How do paid memberships and prepaid minutes work?

Open Membership in your Cleo account to buy a one-time $5 pack of 15 prepaid minutes or choose Pro. Pro includes unlimited calls up to ten minutes each, with no setup fee. Standard Pro pricing is $20 every 30 days until canceled; any available introductory offer applies only to the first payment. Prices are in USD; applicable taxes are shown at Whop checkout. Free and prepaid calls have a three-minute limit. Unused prepaid minutes do not expire.

Where do I manage payments or cancel Pro?

Use the Whop management link in Membership in your Cleo account to manage payments, invoices, and cancellation. Sign in to Whop as the buyer who made the purchase. Your membership status updates after Whop confirms the change.

Which countries and languages does Cleo support?

We have not published a country or language coverage list. Email hello@cleopowered.com with the country and language of your intended call before buying minutes or Pro so you can check whether Cleo is suitable.

Does Cleo place a call as soon as a task is saved?

No. Saving or preparing a task does not dial. A live call requires a separate confirmation that shows the destination and objective again.

Does Cleo record calls?

Cleo does not save audio recordings of calls. It may store a written transcript, call history, summary, and result. You can delete call records after the call ends; the privacy notice explains what deletion covers.

Can a business use Cleo?

Yes, through approved access. Someone coordinating an appointment or checking a supplier delivery at work may have the same need to hand off a phone errand. Business access, call types, limits, and terms are agreed separately with Cleo Powered.

Is there a Cleo API?

Yes. Muse and similar bots can register your account using your name, email, US phone and responsible-use consent, verify your SMS code, and obtain a key. Organization is optional. Follow https://cleopowered.com/llms.txt or create a key in dashboard Settings after phone verification. Payment and password setup stay in Cleo.

Do I need a wallet or x402 to use Cleo?

No. Use your Cleo account to make calls and manage your membership. Optional x402 payments are under development and are not currently available.

Can Cleo be used for emergencies or unsolicited marketing?

No. Emergency-service misuse, spam, unsolicited marketing, impersonation, harassment, fraud, harmful or illegal activity, privacy theft, and safeguard evasion are prohibited call purposes.

How do I contact Cleo Powered?

Email hello@cleopowered.com. The contact route is available without signing in. Do not send passwords, API keys, verification codes, or sensitive call content by email.

How can I identify Cleo Powered in search results?

Look for the full Cleo Powered name, the cleopowered.com domain, and the description of Cleo as a user-controlled outbound AI calling agent. Results for the word Cleo alone may describe unrelated products or organizations.